Support
Most questions are answered below. If yours isn’t, email support@myexis.com and we’ll help.
What does Myexis actually read from my email?
Only metadata — the sender, the date, and the subject line — which is enough to recognise the companies that have you. It never reads, stores, or transmits the body of your messages.
Where does my data go?
Nowhere you don’t control. Everything is processed on your iPhone and stored there and in your own iCloud, tied to your Apple ID. There is no Myexis server that receives it — see our Privacy Policy.
How do I disconnect an inbox or delete my data?
Disconnect an inbox any time in the app; deleting the app removes the local data. You can also revoke Myexis’s access directly from your email provider — for Google, at your account permissions.
How do I manage or cancel Myexis Pro?
Myexis Pro is billed through Apple. Manage or cancel it on your device in Settings → Apple ID → Subscriptions. Refunds are handled by Apple.
Is Myexis free?
Yes — the core map is free. Myexis Pro unlocks extra features as an optional subscription.